How Compassus Sourced 77 Nursing Hires & Reduced Turnover by 76% in 5 Months with Eqo

The Problem

Compassus needed a more accessible, user-friendly referral process to engage their frontline nurses in referring clinical talent

Compassus consistently had need for clinical talent, especially nurses, to support heir growing partnerships and all their patient-care plans.

They had an existing employee referral program administered in Workday but it required email login and was not user-friendly for their frontline workforce. They wanted to make the referral experience more accessible, easy and visible for their frontline nurses to help them source talent.

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Solution with Eqo

A user-friendly text-based solution that allows their nurses to refer others in 15 seconds and stay informed about temporary increased bonuses through SMS campaigns

Compassus now provides a user-friendly referral experience that allows their nurses to make employee referrals through text in 15 seconds with no logins required. Their TA teams also keep their nurses engaged in making referrals by sending regular text campaigns through Eqo regarding hard-to-fill roles and extra referrals bonuses for these roles.

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The Results

In just 5 months of using Eqo, Compassus sourced 77 nursing hires, shortened time-to-hire by 10 days, and reduced turnover by 76% for referral hires

In the first 5 months after launching Eqo, Compassus sourced 115 hires, including 77 nurses.

Their time-to-hire for first subset of hires from those referrals was 22 days (10 days faster than the organization average of 32 Days).

Referral hires also contributed to their retention strategy – by having a 76% lower turnover rate at the 5-month mark.

Employees were happy too about the new experience. Their average employee rating of the new text-experience is 4.6/5 stars with the top highlighted rating review being:

“Much easier as I have missed out on referral bonuses in the past”